Privacy Policy

Introduction

MicroStream (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our social media management platform.

Information We Collect

• Account information (email, name, profile picture)
• Social media account credentials and tokens
• Content you create and schedule through our platform
• Usage data and analytics
• Technical information (IP address, browser type, device information)

How We Use Your Information

• To provide and maintain our service
• To post content to your connected social media accounts
• To communicate with you about your account and updates
• To analyze usage patterns and improve our service
• To detect and prevent fraud or abuse

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. Due to the nature of social media posting and compliance requirements, we must maintain records of posts and associated metadata. However, you can request deletion of your account and personal information at any time, subject to legal obligations and legitimate business purposes.

Data Deletion

Upon request, we will delete your personal information from our systems, except for information we are required to retain for:

• Compliance with legal obligations
• Resolution of disputes
• Prevention of fraud and abuse
• Legitimate business purposes, such as maintaining post history for analytics

Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at privacy@microstream.app